These terms of use (“Terms of Use”) constitute a legally binding agreement between you and Frictionless Enterprises, Inc. (“Frictionless” or “we” or “us”), governing your use of Frictionless’ website (https://www.gohyer.com, the “Site”) and the Hyer mobile application (the “App”). The Site, the App, and any related services provided by Frictionless, including without limitation communications and information (whether in writing, orally, or otherwise) provided by Frictionless, are hereinafter collectively referred to as the “Hyer Platform.”
Any personal data you submit to the Hyer Platform or which Frictionless collects about you is governed by our Privacy Policy (“Privacy Policy”). A copy of our Privacy Policy is available here. You acknowledge that by using the Hyer Platform you have reviewed the Privacy Policy.
Please read these Terms of Use carefully to understand the terms and conditions for the use of the Hyer Platform. If you do not agree with our terms and conditions, do not to use the Hyer Platform. By accessing or using the Hyer Platform, you agree to these Terms of Use. These Terms of Use may change from time to time. Your continued use of the Hyer Platform after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
At Frictionless, we strive to make our websites accessible to all people in order to meet our values of diversity and inclusiveness. As part of meeting this objective, the Site includes the following accessibility features:
We will continually work to improve the accessibility standards of all our websites.
For further information, please visit W3C Web Accessibility Initiative (WAI)
Frictionless is committed to working with and providing reasonable accommodations to individuals with disabilities. For questions or assistance, please contact us at support@gohyer.com
While we have made every attempt to ensure that the information contained in the Hyer Platform has been obtained from reliable sources, Frictionless is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in the Hyer Platform is provided “as is”, with no guarantee of completeness, accuracy, timeliness, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.
All content on the Hyer Platform (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software) is the exclusive property of and owned by, its licensors or its content providers and is protected by copyright, trademark and other applicable laws. You may access, copy, download and print the material contained on the Hyer Platform for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark or other proprietary notice that appears on the material you access, copy, download or print. Any other use of content on the Hyer Platform, including but not limited to the modification, distribution, transmission, uploading, licensing, or the creation of derivative works from, any material, information, software, products or services obtained from the Hyer Platform, is expressly prohibited. Frictionless or its licensors or content providers retain full and complete title to the material provided on the Hyer Platform, including all associated intellectual property rights, and provide this material to you under a nonexclusive license that is revocable at any time in Frictionless’ sole discretion. Frictionless neither warrants nor represents that your use of materials on the Hyer Platform will not infringe rights of third parties not affiliated with Frictionless.
As a condition of your use of the Hyer Platform, you will not use the Hyer Platform for any purpose that is unlawful or prohibited by these Terms of Use or any applicable laws.
You acknowledge that you are responsible for any material you may submit via the Hyer Platform, including the legality, reliability, appropriateness, originality and copyright of any such material. You may not upload to, distribute or otherwise publish through the Hyer Platform any content that (i) is confidential, proprietary, false, fraudulent, libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of “spam.” You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the Hyer Platform.
Unless Frictionless indicates otherwise, if you submit material to the Hyer Platform you are granting Frictionless and its affiliates an unrestricted, nonexclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such material throughout the world in any media. You further agree that Frictionless is free to use any ideas, concepts, and know-how that you or individuals acting on your behalf provide to Frictionless. You grant Frictionless and its affiliates the right to use the name you submit in connection with such material, if we or they so choose. All personal information provided via the Hyer Platform will be handled in accordance with the Hyer Platform’s online Privacy Policy. You represent and warrant that you own or otherwise control all the rights to the content you post; that the content is accurate; that use of the content you supply does not violate any provision herein and will not cause injury to any person or entity; and that you will indemnify Frictionless for all claims resulting from content you supply.
Your use of the Hyer Platform is at your sole risk. The Hyer Platform is made available to you “as is”.
Frictionless expressly disclaims any representation or warranty of any kind, whether express or implied, as to any matter whatsoever relating to the Hyer Platform, including without limitation the implied warranty of merchantability, fitness for any particular purpose or non-infringement.
If you download any material from the Hyer Platform, you do so at your own discretion and risk. You are responsible for any damage to your computer system or loss of data that results from the download of any such material.
IN NO EVENT AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL FRICTIONLESS OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF ANY USE OF THE HYER PLATFORM OR THE INFORMATION CONTAINED HEREIN, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, REGARDLESS OF (A) WHETHER SUCH DAMAGES WERE FORESEEABLE, (B) WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.
YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER FRICTIONLESS NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE SITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH FRICTIONLESS IS TO DISCONTINUE YOUR USE OF THE SITE. YOU AND FRICTIONLESS AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OR THE CAUSE OF ACTION IS PERMANENTLY BARRED. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR THE MODIFICATION OF STATUTES OF LIMITATIONS, ALL OR A PORTION OF THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
You agree to defend, indemnify and hold Frictionless harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the Hyer Platform.
Unless otherwise noted, the graphic images, buttons and text contained in the Hyer Platform are the exclusive property of Frictionless and its affiliates. Except for personal use, these items may not be copied, distributed, displayed, reproduced, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without prior written permission of Frictionless.
The Hyer Platform features logos, brand identities and other trademarks and service marks (collectively, the “Marks“) that are the property of, or are licensed to Frictionless and its affiliates or its licensors or content providers. All of these Marks are the property of their respective owners. Subject to the limited license granted in Section 4 above, nothing contained on the Hyer Platform should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Mark displayed on the Hyer Platform without written permission of Frictionless or any such third party that may own a Mark displayed on the Hyer Platform. Frictionless reserves all rights not expressly granted in and to the Hyer Platform and its content. The Hyer Platform and all of its content, including but not limited to text, design, graphics, interfaces and code, and the selection and arrangement thereof, is protected as a compilation under the copyright laws of the United States of America and other countries.
Frictionless respects the intellectual property of others, and expects users of the Hyer Platform to do the same. We comply with the provisions of the Digital Millennium Copyright Act. If you believe, in good faith, that any materials provided on or in connection with the Hyer Platform infringe upon your copyright or other intellectual property right, please send the following information to Frictionless’ Copyright Agent at copyright@frictionlessenterprises.com:
For further information, please visit Copyright.
As a convenience to users, the Hyer Platform may link to other sites owned and operated by third parties and not maintained by Frictionless. However, even if such third parties are affiliated with Frictionless, Frictionless has no control over these linked sites, all of which have separate terms of use and privacy and data collection practices and legal policies independent of Frictionless. Frictionless is not responsible for the contents of any linked sites and does not make any representations regarding the content or accuracy of material on such sites. Viewing such third party sites is entirely at your own risk.
Frictionless maintains and operates the Hyer Platform from its offices in New York, United States of America. These Terms of Use are governed and interpreted under the laws of the State of New York, United States of America. By using the Hyer Platform you consent to the jurisdiction of the courts located in New York for any action arising from these Terms of Use.
If any portion of these Terms of Use is deemed unlawful, void, or unenforceable, then that part shall be deemed severable and shall be construed in accordance with applicable law. Such a term will not affect the validity and enforceability of any remaining provisions. Frictionless’ failure to act with respect to a breach of these Terms of Use by you or others does not constitute a waiver and shall not limit Frictionless’ rights with respect to such breach or any subsequent breaches.
USE AND THE SITE
Frictionless reserves the right, at its sole and absolute discretion, to change, modify, add to, supplement, suspend, discontinue, or delete any of the terms and conditions of these Terms of Use (including the Terms of Service and Privacy Policy) and review, improve, modify or discontinue, temporarily or permanently, the Hyer Platform or any content or information through the Hyer Platform at any time, effective with or without prior notice and without any liability to Frictionless. Frictionless will endeavor to notify you of material changes by email, but will not be liable for any failure to do so. If any future changes to these Terms of Use are unacceptable to you or cause you to no longer be in compliance with these Terms of Use, you must terminate, and immediately stop using, the Hyer Platform. Your continued use of the Hyer Platform following any revision to these Terms of Use constitutes your complete and irrevocable acceptance of any and all such changes. Frictionless may also impose limits on certain features or restrict your access to part or all of the Hyer Platform without notice or liability.
None of the terms of these Terms of Use are enforceable by or shall benefit any persons who are not a party to these Terms of Use.
You consent to receive any agreements, notices, disclosures and other communications (collectively, “Notices”) to which these Terms of Use refers electronically including without limitation by e-mail or by posting Notices on the Hyer Platform. You agree that all Notices that we provide to you electronically satisfy any legal requirement that such communications be in writing. Unless otherwise specified in these Terms of Use, all notices under these Terms of Use will be in writing and will be deemed to have been duly given when received, if personally delivered or sent by certified or registered mail, return receipt requested; when receipt is electronically confirmed, if transmitted by facsimile or email; or the day after it is sent, if sent for next day delivery by a recognized overnight delivery service.
If you have any questions about these Terms of Use or about the Hyer Platform, please contact us by email at support@gohyer.com or by mail to Frictionless Enterprises, Inc., 18530 Mack Avenue, Suite # 353, Grosse Pointe Farms, MI 48236.
I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE FOREGOING TERMS OF SERVICE, AS WELL AS THE PRIVACY POLICY, AND AGREE THAT MY USE OF THE HYER PLATFORM IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THESE TERMS OF USE.
Breathing life into an idea and making it a reality, Jen has spent countless hours building the Hyer platform with three goals in mind: giving people a sense of purpose by providing them with meaningful work opportunities; helping businesses solve workforce problems; and giving back to the communities we serve.
Her passion for helping solve business challenges has fueled Jen for more than two decades. Prior to co-founding Hyer, she worked at PepsiCo—where she was responsible for overseeing the Sales and Go-to-Market IT systems for Pepsi North America Beverage—which spanned 35,000 users across US and Canada. In her role, Jen worked with Dave and Pankaj to spearhead the Sales Transformation initiative, which drove significant top and bottom line benefits for the company.
Jen holds a B.S. in Business Administration and a Master’s Degree in MIS from the State University of New York at Albany.
Going on Who Wants to be a Millionaire? If 80’s & 90’s music and hairbands come up—use your phone a friend on Jen—she’ll have your back.
A people person by nature, Mike’s reputation for building meaningful relationships is second to none. Working to support business partners, his unwavering passion for helping customers find success at every stage is evident in the work he does.
Backed with nearly four decades of experience, Mike led the execution of retail sales priorities at Pepsi Co where he was responsible for growing 1.2B in annual revenue across the Central South Region. His dedication to customers along with his team earned him the recognition of Best of Pepsi in 2010.
Mike holds a Bachelor’s Degree in Business Administration from Eastern Michigan University.
While Mike might tell you he loves to play poker—what he won’t tell you is he has a terrible poker face.
Katie leads the marketing organization at Hyer with the honest belief that success comes through the success of others. In her role she oversees communications, marketing strategy and management across all channels. Katie brings with her a wealth of expertise from both in-house and agency experiences.
Prior to joining Hyer, Katie spent 20 years developing and executing marketing strategies for some of the nation’s largest brands. From major players like Microsoft—to leading tech start-ups—her work has earned her multiple American Advertising Awards, recognizing her for her creative and strategic spirit.
A storyteller by nature, make sure to carve out some time if you ask her about her love for fishing and hunting—just don’t tease her about her Minnesota accent.
Katie holds a B.A. in Marketing and Mass Communication from North Dakota State University. Go BISON!
Dan’s passion for helping partners succeed sparks from his upbringing in a three-generation small town grocer his family operated in New Jersey. While so much has changed by way of technical advancements, his belief is that people that still matter most, every time. With this overhead vision, Dan leads Hyer’s partnership strategy with the mission to build relationships in pursuit of a better way to work.
Prior to joining Hyer, Dan spent more than 15 years in the retail/eCommerce/gig space in partner-facing roles at Anheuser-Busch, Amazon and most recently Shipt where he served as VP of Business Development. In that role, Dan led all new partnership acquisition and revenue across Retail and CPG Industries and was responsible for expanding Shipt’s footprint through national and local partnerships.
If you can kick-start a conversation before Dan beats you to it—hit him up for his experience as a childhood textbook model. It’s worth a laugh.
A proud St. Joseph’s University Hawk, Dan holds a Master’s Degree in Food Marketing.
An experienced, accomplished and passionate leader, Mario is a quintessential “people person” that loves relationship building and dynamic problem-solving—which allows him to learn something new every day.
Bringing more than 35 years of executive experience to the Hyer team, Mario retired in 2018 as the Senior Vice President and General Manager of the Franchise Business Unit of PepsiCo North America. With an impressive track record of leading large and complex businesses to exceed profit targets, revenue growth, market share and organizational goals—he instilled a spirit of partnership among both company-owned and independent bottlers. That spirit of partnership still exists in the work he does today.
He holds a BS Degree in Business Administration from the State University of New York at Oswego.
Mario and his wife, Susan, reside in Brewster, New York—but flock to Palm Beach, Florida during the winter months so he can work on his golf game.
Standing at the forefront of expertise and innovation, Hyer Founder and CEO, Dave Dempsey knows a thing or two about fulfilling work. Backed by nearly four decades of executive experience—Dave launched Hyer in 2019 in an effort to change the way work gets done—while empowering people along the way.
Prior to starting Hyer, Dave spent 37 years at PepsiCo, building a strong reputation throughout many strategic and executive roles—most recently serving as the Vice President of Sales Transformation. Over his tenure at PepsiCo, Dave was the proud recipient of multiple awards—recognizing him for his proven results, outstanding ethics and overall drive for success.
While Dave is thrilled to have received Pepsi’s most prestigious honor, the Chairman’s Award, the most notable honors that top his personal list include his family, friends and faith. Dave is also a highly respected and competitive cornhole player, currently retaining the title for reigning champion at family events.
Dave holds a BA in Marketing from the University of Hartford in Connecticut.
Pankaj is not your average CTO. He has the ability to think creatively and analytically at the same time—making him our go to guy for nearly any problem. With deep knowledge of technology and infrastructure—coupled with strategy—Pankaj is able to think outside the box and give form and shape to ideas that continually drive results. From legal and financial to market research and branding—his expertise and dedication has helped position Hyer for growth time and time again.
Bringing more than two decades of experience to the Hyer team, Pankaj led Pepsi Beverages Mobility Strategy—which was part of a $100 million dollar sales transformation program designed to support their 30,000+ strong sales force. Driving the development, deployment and oversight of 19 sales and GTM mobile apps—his work enabled the sales team to achieve stellar results.
Pankaj holds a Bachelor’s Degree in Computer Science and Engineering from the prominent Indian Institute of Technology.
If bass guitar strikes a chord with you, his band Raagatonic might be up your alley!
Dan knows a thing or two about solving operational headaches—and works tirelessly to ensure things run not just smoothly—but efficiently. Continuously helping customers improve the way they go about their business; Dan also leads efforts to attract and retain Taskers in meaningful ways.
Passionate about providing a new way for people to make a living outside of the normal corporate structure, Dan was Hyer’s first (and #1 Tasker)—which gave him a deep appreciation for the 50,000+ Taskers who have since followed.
Before joining Hyer, Dan worked for PepsiCo where he managed sales efforts that drove 12 million in gross revenue. Dan received B.A. in Business with a focus in marketing from John Carroll University—go Blue Streaks!
If you’re looking to start a garden—Dan’s the man you want to ask for advice. Just don’t hit him up on beach volleyball night.
When it comes to digging in and making sense of numbers, Joey is our go-to guy. Managing the day-to-day accounting and finance functions at Hyer—he lends a hand to ensure overall operations are running smoothly (and on budget).
Working alongside family—Joey jumped at the chance to join the Hyer team early on as he firmly believes the Hyer App has tremendous potential to positively impact the way work gets done.
Prior to joining Hyer in 2019, Joey spent several years working in due diligence and has extensive knowledge in financial analysis and revenue trends. He holds a BBA in Accounting from Loyola University in Chicago.
While Joey loves to talk numbers—if you really want to kickstart a conversation—just ask him about his can koozie collection.